1. Return Policy
    We want you to be satisfied with every piece of urban casual men’s apparel you purchase from Greystand.com. If you are not satisfied with your purchase, please follow our return policy:

Return Period: You may return an item within 30 days of receiving it.

Return Requirements: The item must be in unused condition with the original tags and packaging. We cannot accept items that have been worn, washed, or damaged.

To request a return: Please contact us via email or call our customer service hotline with your order number and item information. We will provide you with a return authorization code.

  1. Refund Process
    Once we receive your returned item and confirm its eligibility for return, we will process your refund.
    Refunds will be credited to your original payment method within 3-5 business days of confirming the item’s condition. The processing time may vary depending on the card and payment processing speed.
  2. Return Shipping
    Within the United States: Return shipping is the customer’s responsibility, and you may choose any courier service.

International Orders: Return shipping for international orders is the customer’s responsibility. We recommend using a tracked courier to ensure safe delivery of your product.

  1. Non-Returnable Items
    The following items are not returnable:
    Items that have been worn or washed.
  2. Refund Issues
    If you have any questions about your refund, please feel free to contact us and we will be happy to assist you.